Privacy Policy

Westex Auto Collision (“Westex,” “we,” “us,” or “our”) respects the privacy of people who visit our website, contact our shop or submit information through our online forms.

This Privacy Policy explains the types of information we may collect through the Westex website, how that information may be used and shared, and the choices available to you regarding your information.

This policy applies to information collected through this website and related online forms or communications operated for Westex Auto Collision. It does not replace the privacy policies of insurance companies, payment providers, mapping services, social platforms or other third-party services.

The information Westex receives depends on how you use the website and which forms or services you choose to use.

Westex may use information collected through the website to:

Photos you submit help Westex understand visible damage and determine the next step. They do not by themselves create a final estimate, a complete repair plan or a final repair scope.

If you choose to provide consent to receive text messages from Westex, we may use the mobile number you provide to send the types of communications covered by that consent.

Consent to receive text messages is separate from providing a phone number and should not be required simply to submit a website form. Where both marketing and non-marketing text messages are offered, those consent choices remain separate.

You may opt out of text messages by following the opt-out instructions included with those messages (for example, replying STOP). Message and data rates may apply. For help, reply HELP or contact the shop directly.

The Westex website may use cookies and similar technologies that help the site function, remember certain preferences, understand website activity, maintain security or measure how visitors interact with the site.

The specific technologies used may depend on the services currently configured on the website. Visitors can control certain cookies through their browser settings. Disabling cookies may affect how some website features function.

Westex may provide information to third parties when reasonably necessary to operate the website, respond to a customer request or support the repair process. Examples may include:

Depending on where you live and the laws that apply, you may have certain choices or rights concerning personal information.

You may contact Westex to ask a question about information you previously provided, request that information be updated or corrected where appropriate, or make another privacy-related request. Westex may need to verify a request before acting on it and may retain information when reasonably necessary for business, repair, warranty, legal or recordkeeping purposes.

For text messages, follow the opt-out instructions provided in the message. For email marketing, use the unsubscribe option provided when applicable.

Westex retains information for as long as reasonably necessary for the purposes described in this policy, including communicating with customers, maintaining repair or warranty records, managing business records, resolving disputes and meeting applicable legal obligations.

Retention can vary depending on the type of information and why it was collected.

Westex uses reasonable administrative, technical and organizational measures intended to protect personal information appropriate to the nature of the information and the services involved.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

The Westex website and repair services are not directed to children under 13. Westex does not knowingly seek to collect personal information from children under 13 through this website.

If you believe information from a child under 13 has been submitted through the website, contact Westex using the information below.

The Westex website may contain links to or features provided by third-party services, such as mapping services, social platforms, insurers or other external websites.

Those services may operate under their own privacy policies and terms. Westex’s Privacy Policy does not control the privacy practices of independent third parties.

Westex may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.

When the policy is updated, the “Last Updated” date at the top of this page should also be revised.

For questions about this Privacy Policy or information you submitted through the website, contact:

For privacy requests, contact the shop at the number above and ask to speak with someone about a privacy question.